Shipping policy
HEWERKS APPAREL – SHIPPING POLICY
Processing Time
All orders are processed within 2–5 business days.
Because many of our pieces are made-to-order or produced in limited batches, processing times may vary slightly depending on order volume.
Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Time
Once your order has been processed, the estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if selected at checkout)
Shipping times may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 24–48 hours for tracking updates to appear.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Delays
Please note:
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High order volume, new drops, or promotions may result in slightly extended processing times
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Carrier delays (USPS, UPS, etc.) are outside of our control
We appreciate your patience and understanding as we prepare your order with care.
Incorrect Address
Please ensure your shipping address is correct at checkout.
HEWerks Apparel is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, HEWerks Apparel is not responsible for lost or stolen packages.
If you believe your package is lost, please contact the shipping carrier directly.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery at:
returns@hewerksapparel.com
Include your order number and clear photos of the issue so we can resolve it promptly.
International Shipping
We currently ship within the United States.